It Service Mgmt - Change & Release Sr. Analyst U785

It Service Mgmt - Change & Release Sr. Analyst U785

11 ene
|
PEPSICO
|
Xico

11 ene

PEPSICO

Xico

**Overview**

At PepsiCo, we're redefining what it means to be a consumer products company with a digital-first mindset, and our Global IT team is leading that charge.
Our technology teams unlock digital capabilities, enhance cybersecurity safeguards, deliver data-driven insights, and create unmatched consumer and customer experiences.
Our culture is guided by the PepsiCo Way, which is a set of values that define our mission to win with purpose in the marketplace and act with integrity in everything we do.
We're creating smiles with every sip and every bite while advancing a sustainable, socially impactful agenda that promotes our goal of Winning with Purpose.




The Global IT team supports just that with our mission to create more smiles with every CLICK and every LIKE.
Join our global, agile team and help us influence and drive PepsiCo's digital transformation!
- Learn more about our culture and life at PepsiCo: _

**Responsibilities**
**What will you be doing?
**

This position is on the Sector Service Management team as part of the IT Strategy & Transformation organization.
The role reports to the IT Service Manager LATAM Lead.
- This role performs deliverables under two major categories.
- 2.
Release Management Analysis.
This role works closely with Functional Release Managers across IT in LATAM.
This role involves governance and oversight of LATAM releases and integration with the change management to process.
**Qualifications**
**Who are we looking for?
**

Bachelor's or Master's Degree in Computer Science, Management Information Systems or other related field.
5-7+ years overall IT experience in Application and/or Infrastructure Planning and Deployment

2-3+ years of IT Change Management and/or Release management experience

3-5+ years in Service Management (ITIL,



process, tools) (Nice to have)

1- 2 years in Service Now (Nice to have)
- Proficient with Microsoft tools (Excel, Power-point, Office, Outlook)
- Experience with a Change and/or Release tool (ie.
ServiceNow, Plutora, Azure Dev)
- Experience with reporting tools (Tableau, Power BI, etc..)
- Very strong meeting facilitation, communication & presentation skills
- Excellent verbal (English), written (English) and interpersonal skills.
- Strong analytical & problem solving skills to enable the identification & proactive management of Change, Release and Control Management issues (MUST HAVE)
- Strong customer relationship skill, including working collaboratively, cooperative and adaptable while working with the diverse global customer base.
(MUST HAVE)

**What can you expect from us?
**




- Competitive compensation package
- A flexible work environment that promotes a healthy balance between personal and professional life
- A dynamic and inclusive culture
- A supportive team that will foster your professional growth and development
- Opportunity to work with relevant projects worldwide
- Opportunity to give back to the community with our volunteer programs.

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.com.mx/empleo/133125952/service-mgmt-change-release-analyst-u785-xico/?utm_source=html

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