11 ene
Flex
Guadalajara
At Flex, we welcome people of all backgrounds.
Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always.
Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose - to make great products that create value and improve people's lives.
Job Summary
- To support our extraordinary teams who build great products and contribute to our growth, we're looking to add an _
- Business Systems Analyst _
- located in _
- Guadalajara, North_
- ._
- Reporting to Delivery Business Systems Analyst the Business System Analyst role involvesResponsible for providing L3/L4 support, leading, or coordinating resolution for critical business impacting Incidents and continuous Problem management initiatives._
What a typical day looks like:
- _ Escalate and ensure the solution of problems that cannot be solved by the service provider._
- _ Define, plan, and implement preventive actions to avoid future incidences of known problems from the same source._
- _ Provide solutions to second and third level functional and/or technical incidents._
- _ Record the occurrence and resolution of support incidents._
- _ Implementation and registration of permanent solutions to failures in IT services_
- _ Prioritize and resolve support incidents generated in IT services._
- _ Guarantee the availability of floor control systems._
- _ Install software packages in production environments in accordance with established standards._
- _ Design, develop and implement tools that make business manufacturing processes more efficient._
- _ Document solutions to known errors for reuse in resolving future incidents._
The experience we're looking to add to our team:
- _ Bachelor´s Degree in Electronic systems engineering or related field._
- _ Fluent English._
- _ Experience with DB SQL_
- _ Knowledge with programming language(.Net, c# or related to mobile programming development)_
What you'll receive for the great work you provide:
- Competitive Salary.
- Life & Medical insurance.
- Christmas Bonus.
- Food Coupons.
- Saving Fund.
MG61
Job Category
IT
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