[EK-233] | Senior Business Development Representative

[EK-233] | Senior Business Development Representative

12 ene
|
Genesys
|
Xico

12 ene

Genesys

Xico

.Senior Business Development RepresentativeThe Senior Business Development Representative is responsible for generating qualified opportunities for the sales force through a combination of inbound & outbound efforts.
They also serve as the main point of contact to build relationships with incoming calls and web inquiries.
The role is 100% dedicated to lead management and nurturing leads.ResponsibilitiesBuild rapport with contacts by offering resources (webinar invitations, white papers, relevant blog articles, etc.)
and understanding where the prospect is in the buying process.Transform Marketing leads to Sales Opportunities that meet a minimum qualification criteria (BANT),



by educating and challenging prospective buyers.Partner with field sales reps on outbound prospecting and competitive strategies to generate opportunities.Assist in live inbound chats and phone calls and follow-up via phone and email on leads from web, events, email campaigns, etc.
; ask for referrals.Follow best practices for maintaining Salesforce.Com database accuracy and completeness by updating records regularly.Assign and use lead nurturing process on ICP accounts not ready to buy.Search internal and external subscription databases, LinkedIn, etc.
for additional key contacts within existing companies.QualificationsNative Spanish speaker; Fluent (written and spoken) English.Excellent presentation, verbal and written communication skills, and ability to engage with technical and senior executive business decision makers.Strong rapport building phone and face-to-face communication skills.Bachelor's degree in marketing, communications or related major, or equivalent related experience in Software, SaaS.5+ years of proven business-to-business experience in a sales or inside sales environment.Experience with third party tools,



including, but not limited to: Salesforce.Com, Marketo, LinkedIn, live chat, and demonstration tools strongly preferred.Experience with Salesforce.Com reporting, dashboards, and analytics preferred.Experience in Microsoft Office applications Excel, Outlook, Word, and PowerPoint as well as significant experience with customer relationship management software.Knowledge of telecommunications industry (Contact Center, IVR, PBX, CTI, ACD) an advantage.Exceptional time and project management skills.About Genesys:Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees.
Through Genesys Cloud, the AI-powered Experience Orchestration platform,



Genesys delivers the future of CX to organizations of all sizes.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, please reach out to [emailprotected]

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