11 ene
Ntt Data
Xico
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**Req ID**: 279758We are currently seeking a EUC - Senior Analyst to join our team in Mexico, México (MX-MEX), Mexico (MX).
**Principal Accountabilities**:- Analyze and understand our current workstation management environment- Manage user devices in our SCCM / MEM / Intune environment- Design, manage and update workstation configurations (image/AutoPilot)- Manage and design new GPOs / GPPs in our Active Directory environment- Manage and design new Policies in our Intune e nvironment- Develop and deploy scripts for the complex configuration of Windows and macOS workstations- Document the processes,
structure and configuration put in place- Supports complex and modern end user computing solutions.- Serves as the technical resource for technologies which may span the enterprise.
Leads complex troubleshooting efforts and root cause analysis.- Supports end user architecture to proactively automate, streamline and simplify processes and routine tasks.- Creates and updates system documentation for operations, and support teams.- Participates in multiple cross company projects and initiatives that impact the end user computing solutions and experiences.- Must possess excellent organizational skills and demonstrate attention to detail.- Ensure solutions and strategies are in alignment with up-to-date security standards.- Identify and implement improvements including standardization, automation, and optimization of services to reduce costs and improve delivery speeds- Establish and maintain technology standards, templates, and technical documentation as necessary.- Deploying monthly and priority Windows updates- Preparing new workstation and laptop images - 2 versions 1) remote and 2) on USB for IT field techs.- interfaces the most with IT technicians - for machines that won't image,
for new machines needing an image, for new drivers, all end user computing technology.- evaluates and approves peripheral hardware such as docking stations.- Windows Operating System Patching - Weekly/Monthly/Yearly- Updating persistent VDI and floating VDI images/environments- assignment of VDIs when requested in tickets**Technical/Professional Requirements**:- Prior experience with Windows OS 7-11, policy administration- 7 x 24 hour on-call support with primary working hours in the Canadian EST time zone- Responsible for complex testing and analysis of all elements of the computer systems.- Analyzes and provides innovative solutions to system engineering and design projects.- Represents the organization in front of critical audiences such as clients/customers/vendors/executives.- Thorough understanding and management of customer business needs and expectations- Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals.- Possess the ability to work independently with mínimal management supervision and with a global team of engineers
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.