10 ene
Hsbc
Tláhuac
-Job description
**Role Purpose**
The role holder is expected to facilitate the maintenance of an effective operational risk and control environment via the execution of the Risk and Control Assessment (RCA) process, provide inputs for identification of Top & Emerging risks, undertake and report on Internal Control reviews to test adequacy of controls using Control Monitoring Assessments (CMA) and ensure adherence to the Incident Management process to enable timely reporting. The role holder would be required to provide co-ordination and expertise to the GPS business teams on all aspects of operational risks including internal audits and Assurance reviews and work closely with BRCM/CCO teams.
**Role Context**
As a Global business,
GPS is required to undertake responsibilities for the effective implementation of the Group’s Operational Risk Framework. The Chief Control Office (CCO) is part of the first line of defense in the business.
The role holder is responsible for the continual assessment of operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructuring and the impact of new technology.
The importance of operational risk and control has increased over recent years and has the potential to be one of the most influential value added services available to senior management and the Group. The role holder’s ability in identifying major risk areas and key control weaknesses poses significant impact on businesses in meeting their strategic objectives.
The nature of the role requires close working contact with senior executives in the Group and Region/Country.
The jobholder is required to contribute to maintaining an excellent relationship with the Regulators and industry bodies in respect of Operational Risk.
The role holder must demonstrate compliance with HSBC Group standards, manuals and policies and adhere to the defined work practices, internal controls and risk management standards associated with the role.
It is desirable that the role holder possesses sound knowledge on banking regulations and operations, and audit and control concepts in order to develop a set of effective standard guidelines that can be implemented. In addition, the jobholder is expected to be highly organized and to act independently and exercise broad discretion with mínimal guidance and supervision.
Requirements
**Knowledge & Experience / Qualifications**
Essential:
- Good understanding of operational risk and controls,
preferably gained through experience in Internal Audit and Operational or other risk roles.
- Good understanding of the Group’s Operational Risk Framework.
- Knowledge of the changing regulatory environment especially in the financial services sector.
- Leadership, management and coaching skills.
- Proven problem solving skills with ability to consider alternative and lateral solutions.
- Highly developed communication, presentation and influencing skills set.
- Ability to prioritize and work independently under pressure within a team environment
- Ability to use strong judgmental skills to identify and resolve complex problems whilst adhering to timelines and quality of output.
- Fluent in English.
Desired:
- A sound knowledge of the Group and the GPS business, including products, services, systems & processes.
- Business experience in a variety of roles (Corporate / Commercial Banking) centered on delivery of high quality customer service.
- Exposure to an operations and a control environment, such as audit or compliance.
“At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care”.
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