09 ene
Nextiva
Guadalajara
**Redefine the future of customer experiences.
One conversation at a time.
**:
We're changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place.
Powered by AI, built by amazing humans.
Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other.
Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.
If you're ready to collaborate and create with amazing people,
let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you're in the right place.
**Build Amazing - Deliver Amazing - Live Amazing - Be Amazing**:
The Account Development Representative position lays the foundation for a successful high-tech sales career.
The Account Development Representative is an entry-level role that receives extensive training and mentoring for accelerated advancement within Nextiva's Inside Expansion Department.
In this position, you will learn how to handle a full-cycle consultative sales process.
- The majority of the communication in this role will be in English (verbal & written).
Please send us your resume in English when applying
- Be sure to check out our rewards & benefits listed below
**Responsibilities**:
- Through prospecting and inbound/outbound campaigns to Nextiva's customers, identify and qualify booking opportunities in our existing Mid-Market Customer Accounts that have between 250 and 2,500 users
- Partner closely with Nextiva's Expansion Sales Team; passing on bookings and leads
- Provide Amazing Customer Service
- Demo Nextiva products to customers utilizing our self-serve tools
- Learn how to walk customers through self-serve demos
**About You**:
- You are tech savvy and enjoy learning about innovative products
- You have a curiosity to learn about businesses and help them succeed
- You are highly organized and extremely detail oriented
- You have a vibrant and energetic personality with the ability to quickly develop trust, rapport, and strong relationships
- You are coachable, a quick learner, and can easily adapt.
You have the drive to perform and excel
- You are a skilled communicator, both verbal and written, with common sense and the ability to think on your feet
**Qualifications**
- 1+ years of experience in a customer facing role, preferably in Technology, Software, SaaS, Telecommunications,
or other related industries.
BA/BS in Business preferred, or equivalent combination of education or related work experience
- Hands-on Salesforce experience
- Strong organization skills with superior attention to detail
- Effective team player capable of working independently without supervision
- Intermediate to Advanced Microsoft Word, Excel and Access
**Nextiva Core Competencies / DNA**:
**Rewards & Benefits**:
Major Health insurance for you and for your legal partner and children under 25 years
Vision and Dental covered
Life Insurance - 24 times your monthly salary
30-day Christmas Bonus (Aguinaldo)
50% Vacation premium
12 days for vacations on your first-year anniversary
Newly hired full-time employees of Nextiva earn ten (10) personal days before their first anniversary
After your first year you will be entitled to 5 personal days each year after each anniversary date additional to your vacation days
Company matched Food Vouchers - You receive 1 x monthly UMA (Unidad de Medida y Actualización) per month
Company matched savings fund - 13% of your monthly salary capped to 1.3 times the annual value of the UMA
$500 MXN monthly Telecommunications stipend for remote workers (non applicable for 100% on-site roles)
Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.
To check out what's going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog.
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