06 ene
BetterWho
Xico
Remote - Maintenance Residential CoordinatorAbout the role:We are looking for a Maintenance Residential Coordinator with experience in the residential sector.
Please note that this position specifically requires experience in this field, so candidates with experience exclusively in the industrial sector will not be considered at this time.The Maintenance Residential Coordinator is responsible for managing all incoming work orders from start to finish.
They will respond instantly to new service requests, communicate with residents, troubleshoot maintenance issues, and coordinate service with vendors and residents.
The ideal candidate will have property management and maintenance knowledge and strong administrative, organizational,
and communication skills.Responsibilities:Qualify incoming work orders by asking exploratory questions regarding the maintenance concern.Troubleshoot maintenance issues.Dispatch service through the preferred vendor network.Follow up on work orders consistently until completion.Compare invoices to the requested work and address discrepancies.Manage the vendor network.Schedule and perform semi-annual surveys of every property in the portfolio.Source new vendors and promote lasting relationships with current vendors.Execute all other duties assigned by the Company Owners or Property.Requirements:Maintenance experience in the Residential industry of at least 3 years.Real Estate or Property Management experience is a must.Advanced English level.Advanced Spanish level.Positive, upbeat attitude: unwavering ethics, and a strong sense of responsibility.Great troubleshooting experience:
understands how to walk customers through an issue to truly understand the problem.Excellent customer service and negotiation skills.Strong attention to detail.Leadership experience is recommended.Additional Information:Employment Type: Full-time, Monday–Friday*Expected Hours: 40 hours per week.Work Location: Remote.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionEducation and TrainingIndustries: Business Consulting and Services#J-18808-Ljbffr
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