08 ene
Citibank (Switzerland
Heroica Puebla de Zaragoza
BANAMEX SUC SUR DIST PUE 2 OPERADOR CAJERO 6577 PERIPLAZA
BANAMEX SUC SUR DIST PUE 2 OPERADOR CAJERO 6577 PERIPLAZAApply locations Puebla Puebla Mexico time type Full time posted on Posted 2 Days Ago time left to apply End Date: January 12, 2025 (6 days left to apply) job requisition id 25820155
The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function.
The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.
Responsibilities:Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer servicePerform efficient and accurate banking transactions including managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cashIdentify referral opportunities for new products and services based on client's financial goalsEducate clients on digital and self-service opportunities offered by CitiAdhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assetsEnsure all client needs are met and effectively manage client issues/concerns, escalating as neededMaintain working knowledge of client accounts as well as new and existing products and services offeredFulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup,
its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: Previous relevant experience preferredDemonstrated sales and customer service experienceMoney handling experienceEffective problem solving and communication skillsAbility to work well in a team oriented environment Education: High School diploma or equivalent
This job description provides a high-level review of the types of work performed.
Other job-related duties may be assigned as required.
Job Family Group: Customer Service
Job Family: Branch Service
Time Type: Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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