F198 - Bilingual Customer Service Representative

F198 - Bilingual Customer Service Representative

Are you passionate about helping others?
Do you thrive in a customer-focused environment?
Join our team as a **Customer Service Representative** and play a crucial role in assisting donors who are making a positive impact.
This position is perfect for someone who enjoys personal interaction and takes pride in delivering excellent service.
**Key Responsibilities**:

- Provide exceptional support to donors, answering their inquiries with care and precision.
- Accurately record all donor information in our system.
- Handle incoming calls with strict adherence to our quality standards, ensuring each interaction is positive and informative.
- Deliver accurate and thorough information to donors,



assessing their needs to fulfill their requests effectively.
- Maintain a confident, helpful, and empathetic approach in all communications.
**Qualifications**:

- **Advanced English proficiency is essential.
**:

- Preferred 1+ years of experience in a similar customer service role.
- Familiarity with legal terms and jargon is a plus, but not required.
- Strong interpersonal skills with the ability to forge connections easily.
- Confident communicator who consistently receives positive feedback.
- Self-motivated with a positive attitude and a strong commitment to learning and growth.
- Excellent spelling, grammar, and quick learning abilities to contribute efficiently.
- Emotional intelligence to remain composed under pressure and when handling difficult clients.
- Strong computer skills, including the ability to type 30+ words per minute in a Windows environment.
- Reliable and committed to maintaining a perfect attendance record.
**Schedule Options**:

- **Morning Shift**: 6:00am - 12:00 am | Salary: $3,360
- **Afternoon Shift**: 1:00 pm - 7:00 pm | Salary: $3,360





**Why Join Us?
**
- Sundays off for a better work-life balance.
- Be part of a team that makes a real difference every day.
- Opportunities for growth and professional development in a supportive environment.
Tipo de puesto: Medio tiempo

Sueldo: $3,300.00 a la semana

Pago complementario:

- Bono de asistencia
- Bono de productividad
- Bono de puntualidad

Tipo de jornada:

- Turno matutino
- Turno vespertino

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial

Fecha límite para postularse: 12/10/2024
Fecha de inicio prevista: 28/10/2024

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.com.mx/empleo/131821966/f198-bilingual-customer-service-representative-hermosillo/?utm_source=html