04 ene
DHL
Tláhuac
Head of Ops Process & Performance Country-
Acerca de DHL
As the world’s largest contract logistics specialist, we create a competitive advantage for our customers by giving them logistics solutions based on our globally standardized warehousing, transportation, and integrated services. Our people is our biggest asset. We are certified as a Great Place to Work Company. In DHL you will find a culture that embraces diversity, collaboration; boost your strengths and generate confidence. A world driven by logistic!. A company driven by people!
Descripción del puesto
Lead the Operational Excellence function for the country to develop and implement functional strategy to identify,
analyze and improve existing general business processes to reduce costs, defects/errors, rework and improve product/service quality in line with the global business strategy and requirements, corporate guidelines and policies. Responsible will lead the sub-functions of HSE, Security, Quality, Project Delivery, Continuous Process improvement together with OMS FC System implementation and Project Delivery. This role will be an active contributor to the Mexico board, being part of strategic decisions and contributing to the growth of the company
**Requisitos**:
Operations Management, Process Engineering, Business Processes, Quality Control, Net Promoter Score, Reporting, Performance Management, Process Improvement, First Choice, Change Management, Cost Reduction, Third Parties, Technology Trends, Workflow Automation, Business Strategy, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling. Facilitation, Negotiation, People Management, Resourcing, Security, Safety and Service Quality trends. Experience in LEAN process English, Spanish and Portuguese (preferably)
O2D Experience Executive level communications skills Work under pressure High level of compromise Team working Education Level Master's degree Lean concept knowledge
**Responsabilidades**:
- JOB ID
- ***
MX11095
- COUNTRY
- ***
Mexico
- CITY
- ***
Cuautitlán
- CATEGORY
- ***
Continuous Improvement
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