02 ene
Avahi Tech
Xico
**Company Overview**
At Avahi, we're redefining what it means to be a premier cloud-first consulting company, recognized for our people, culture, and innovative solutions.
With expertise in Managed Services, Reselling, Staffing, and Professional Services, we are dedicated to delivering exceptional value and putting customers first.
As a remote-first, global team spanning North America, Europe, and Southeast Asia, we foster a collaborative and diverse environment where professional growth, creativity, and mutual respect thrive.
Guided by our values—Customer-Centricity, Collaboration, Agility, Innovation, Integrity, and Diversity & Inclusion—we empower businesses to embrace the full potential of a cloud-first approach.
**Role Summary**
**Key Responsibilities**
**System Monitoring & Maintenance**
- Assist in configuring and maintaining monitoring solutions using tools like New Relic and AWS CloudWatch.
- Monitor system health, performance, and alerts, escalating issues when necessary.
- Troubleshoot basic incidents in AWS environments with the support of senior team members.
**AWS Infrastructure Support**
- Deploy and manage AWS resources, including EC2, S3, and RDS, under the guidance of experienced engineers.
- Assist in automating infrastructure provisioning and management using tools like Terraform or CloudFormation.
- Contribute to implementing security best practices and maintaining compliance across AWS accounts.
**Collaboration & Documentation**
- Document processes, update runbooks, and track tasks using tools like Jira and Confluence.
- Collaborate with the team to support ongoing projects and provide updates to clients and stakeholders.
**Incident Response**
- Participate in monitoring and responding to alerts during business hours (and in on-call rotations after sufficient training).
- Assist in performing root cause analysis (RCA) and implementing long-term fixes under supervision.
**Learning & Growth**
- Stay up-to-date with AWS services, DevOps tools, and industry best practices.
- Develop skills in scripting, automation, and cloud infrastructure management.
**Required Skills and Qualifications**
- Previous experience in cloud operations, DevOps, or IT support (internships or 1-2 years of relevant experience preferred).
- Familiarity with monitoring tools such as New Relic, AWS CloudWatch, or similar solutions.
- Foundational knowledge of AWS services like EC2, S3, and IAM.
- Familiarity with ticketing and collaboration tools like Jira and Confluence.
- Exposure to scripting languages (e.g., Python, Bash) and infrastructure-as-code tools (e.g., Terraform,
CloudFormation) is a plus.
- Strong problem-solving abilities and attention to detail.
- Eagerness to learn and grow in cloud and DevOps practices.
- Effective communication skills and the ability to collaborate within a team.
**Why Work Here**
- **Remote-First Flexibility**:
Enjoy work-life harmony in a remote-first environment that allows you to work from anywhere.
- **Innovative Culture**:
We embrace a startup mindset, encouraging creativity, agility, and growth.
Be part of a team that explores cutting-edge technology and drives impactful solutions.
- **Career Development**:
Avahi is committed to your growth, offering mentorship and opportunities to advance your career, with potential for full-time roles after initial contracts.
- **Purpose-Driven Mission**:
Join us in making a difference.
Avahi is dedicated to championing diversity, supporting women in tech, and fostering sustainable practices.
- **Global Collaboration**:
Work alongside a diverse, talented team, sharing insights and collaborating to create innovative solutions that make a real impact.
**Join Avahi and make an impact in a fast-paced, customer-focused environment with abundant opportunities for growth.
**
**Accessibility and Inclusivity Statement**:
- At Avahi, we are committed to fostering a workplace that celebrates diversity and inclusivity.
We welcome applicants from all backgrounds, experiences, and perspectives, including those from underrepresented communities._
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