UK-164 Call Center Agent

UK-164 Call Center Agent

02 ene
|
Linked Helpers
|
Mexicali

02 ene

Linked Helpers

Mexicali

WE ARE HIRING CALL CENTER SALES AGENTS

You will be answering outbound calls to customers who want to place orders, respond to inquiries.
Responsibilities and Duties:

- Answering outbound calls
- Deliver prepared sales scripts to persuade potential customers to purchase a product
- Sell products and place customer orders in the computer system
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Research required information using available resources
- Route calls to appropriate resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls




- Upsell products and services
- Other duties as assigned

Qualifications and skills:

- Fluent English speaking is required
- Proven work experience as a Sales Agent or relevant role
- 1-3 years of experience in a call center environment
- Knowledge of customer service practices and principles
- Excellent data entry and typing skills
- Superior listening, verbal, and written communication skills
- Ability to handle the stressful situation appropriately
- Should have their own computer and noise-canceling headphone

SURVEY CAMPAIGN / ENERGY CAMPAIGN

**Salary**: 60MXN/hr

Days of Operation: 5 days a week up to 40 hours a week.
**Job Types**: Full-time, Permanent
Education: Bachelor's (preferred)
Experience: Call Center Representative: 1 year (preferred), Sales Agent/Representative: 1 year (preferred)
Language: English & Spanish (preferred)

Pay: $60.00 per hour

**Education**:

- Bachelor's (preferred)

**Experience**:

- Call Center Agents: 1 year (preferred)

**Language**:

- English (preferred)
- Spanish (preferred)

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.com.mx/empleo/131131772/uk-164-call-center-agent-mexicali/?utm_source=html

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