Business Analyst NIJ-541

Business Analyst NIJ-541

**Vacante para la empresa Vervent en vervent - Tijuana, Baja California**:
**_Requirements for Business Analyst Communications:_**

The Business Analyst is assigned to deliver Communication Strategy as a primary function and performs professional duties related to the review, assessment and development of business processes and call center effectiveness.
The business analyst is responsible for developing and delivering world class performance insight and reporting to our clients and internal stakeholders.
The Business Analyst will ensure that all activity, reconciliations, reporting, and analysis is carried out in an effective, timely and accurate manner and will look for continued process improvement and innovation.




- Defines and documents customer business functions and processes.
- Develop and flawlessly execute reporting and process design through coordination with clients, internal resources, and/or third parties/vendors that embodies the mission and policies of the company.
- Ensure continuous improvement, meaningful trend analysis and action planning while minimizing waste and inefficiency.
- Build strong working relationships with clients, stakeholders, vendors and team members through effective communication throughout client life-cycle.
- Design new communication outreach programs and processes by analyzing data, constructing workflow charge and diagrams, studying system capabilities and writing business requirements.
- Develop tools, techniques, and standardization that will ensure repeatable results, enhance company effectiveness, client satisfaction, and overall cost efficiency.
- Utilize deductive reasoning skills to anticipate internal and external client needs.
- Demonstrate proficiency in Excel sufficient to organize and export data with a high level of accuracy.




- Build and present trend data of multichannel monitoring formats and quality standards to track performance at team, individual and client level.
**Position Requirements**:

- Bachelor's degree in Business Management, Finance, Computer Science, or related field, 2-5 years of experience in finance or related field, or combination of relevant experience and education.
- Strong working knowledge of computer software including Microsoft Office.
Advance level in Excel is required.
- Ability to communicate effectively with various audiences including clients, team members, and vendors, through written and verbal means.
- Must possess proven leadership skills with the ability to influence key decision makers and collaborate across business lines.
Tipo de puesto: Por contrato, Indefinido

Salario:



$24,000.00 - $27,000.00 al mes

Horario:

- Diurno
- Lunes a viernes
- Turno matutino

Prestaciones:

- Bebidas gratis
- Caja de ahorro
- Descuentos y precios preferenciales
- Estacionamiento de la empresa
- Estacionamiento gratuito
- Programa de referidos
- Seguro de gastos médicos
- Seguro de gastos médicos mayores
- Servicio de comedor
- Servicio de comedor con descuento
- Vacaciones adicionales o permisos con goce de sueldo
- Vales de despensa

Tipos de compensaciones:

- Bono anual

Consideraciones ante el COVID-19: Todas las medidas preventivas, sanitizacion diaria, sana distancia, pruebas Covid19, etc

**Nível de educación deseada**:
Superior - cursando





**Nível de experiência deseada**:
Nível Medio

**Función departamental**:
Dirección de empresas

**Industria**:
Telecomunicaciones

**Habilidades**:

- business analyst
- bilingue
- call center
- multi-task

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.com.mx/empleo/131105701/business-analyst-nij-541-tijuana/?utm_source=html