Associate Manager, Customer Support - Z701

Associate Manager, Customer Support - Z701

01 ene
|
Transplace
|
Monterrey

01 ene

Transplace

Monterrey

Uber Freight is looking for experienced customer service professionals with a background in Transportation Management, supply chain and/ or logistics. This associate manager leads a team of customer support and logistics specialists for the Canada Transportation Management Team.
Essential functions and tasks
- Supervise day-to-day activities of team members
- schedule staff and distribute workload
- Ensure team members meet daily goals and monitor individual and team performance
- Develop and distribute customer and internal performance management reports
- Develop, implement and maintain effective processes
- Proactively generate and share ideas that lead to process efficiency and customer experience improvement




- Develop strong relationships across organization
- Develop team members by providing training opportunities, projects, mentoring and coaching
- Create and maintain strong team culture in line with Uber Freight values and behaviors
Basic qualifications
- Excellent English communication skills - written and verbal
- Minimum one year experience in transportation management, logistics, or supply chain
- Bachelors degree in progress or complete

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.com.mx/empleo/130794028/associate-manager-customer-support-z701-monterrey/?utm_source=html

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